Raeva
Raeva
Raeva
Updated on November 25, 2025
Updated on November 25, 2025
Privacy Policy – Raeva app by Emerald Innovations
This Privacy Policy explains how Emerald Innovations LLC (“we,” “our,” or “us”) collects, uses, stores, and shares your information when you use our mobile and web application, Raeva (“the App”), to connect, manage, or review your personal health and activity data. We are committed to protecting your privacy and giving you control over your information.
By using Raeva, you agree to this Privacy Policy.
This Privacy Policy explains how Emerald Innovations LLC (“we,” “our,” or “us”) collects, uses, stores, and shares your information when you use our mobile and web application, Raeva (“the App”), to connect, manage, or review your personal health and activity data. We are committed to protecting your privacy and giving you control over your information.
By using Raeva, you agree to this Privacy Policy.
1. Information we collect
We collect the following types of information when you use Raeva:
We collect the following types of information when you use Raeva:
1.1 Health and activity data (connected devices and apps)
When you connect wearables, fitness trackers, health apps, or medical devices to Raeva, we may collect data such as:
Heart rate
Steps and movement
VO₂ max and fitness metrics
Training load and performance history
Sleep duration and sleep quality
Stress and recovery data
Respiration rate
Menstrual cycle logs and symptoms
Hydration and nutrition logs
Other wellness, biometric, or activity data you choose to import
This information is referred to as “Health Data.” We only collect Health Data with your explicit permission.
When you connect wearables, fitness trackers, health apps, or medical devices to Raeva, we may collect data such as:
Heart rate
Steps and movement
VO₂ max and fitness metrics
Training load and performance history
Sleep duration and sleep quality
Stress and recovery data
Respiration rate
Menstrual cycle logs and symptoms
Hydration and nutrition logs
Other wellness, biometric, or activity data you choose to import
This information is referred to as “Health Data.” We only collect Health Data with your explicit permission.
1.2 Account information
Name
Email address
Password or login credentials
Profile details you choose to provide
1.4 Optional information you provide
This includes notes, goals, preferences, or health information manually entered to Raeva.
1.3 Usage data
To improve the App, we collect general usage details such as:
Log files (IP address, browser type, timestamps)
App interaction data (buttons clicked, screens viewed, etc.)
Diagnostic and crash report data for app performance and debugging
Device information
2. How we use your data
We process your information to provide and improve Raeva. Specifically, we use it to:
Display and organize your Health Data in the App
Generate charts, summaries, insights, and trends
Help you manage your health, performance, and wellbeing
Personalize your experience
Improve Raeva’s features, stability, and usability
Provide customer support if you contact us
Ensure security, prevent abuse, and maintain system integrity
Conduct product research and development using anonymized or aggregated data only
We never sell your personal information or Health Data.
We process your information to provide and improve Raeva. Specifically, we use it to:
Display and organize your Health Data in the App
Generate charts, summaries, insights, and trends
Help you manage your health, performance, and wellbeing
Personalize your experience
Improve Raeva’s features, stability, and usability
Provide customer support if you contact us
Ensure security, prevent abuse, and maintain system integrity
Conduct product research and development using anonymized or aggregated data only
We never sell your personal information or Health Data.
3. Legal basis for processing (GDPR users)
If you live in the EU or UK, we process your data under the following lawful bases:
Consent – when you connect devices or import Health Data
Contract – to provide the Raeva App and associated services
Legitimate Interests – to maintain, improve, and secure the App
Legal Obligation – where required by law
You can withdraw consent at any time by disconnecting devices or deleting your account.
If you live in the EU or UK, we process your data under the following lawful bases:
Consent – when you connect devices or import Health Data
Contract – to provide the Raeva App and associated services
Legitimate Interests – to maintain, improve, and secure the App
Legal Obligation – where required by law
You can withdraw consent at any time by disconnecting devices or deleting your account.
4. How we share your data
We only share your data in the following limited circumstances:
We only share your data in the following limited circumstances:
4.1 Service providers
We use trusted third-party vendors to support the App (e.g., hosting, analytics, authentication, cloud storage). These providers are contractually required to:
Use your data only as instructed
Protect your data using
Maintain strong privacy and security standards
Not sell or misuse your data
We use trusted third-party vendors to support the App (e.g., hosting, analytics, authentication, cloud storage). These providers are contractually required to:
Use your data only as instructed
Protect your data using
Maintain strong privacy and security standards
Not sell or misuse your data
4.2 With your explicit consent
If you choose to share or export your data (e.g., exporting reports to a doctor, trainer, or another app), we will process and send it only at your request.
If you choose to share or export your data (e.g., exporting reports to a doctor, trainer, or another app), we will process and send it only at your request.
4.3 Legal and safety requirements
We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, and safety of users or Emerald Innovations.
**We do not sell your data. We do not share your data for advertising purposes.**
We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, and safety of users or Emerald Innovations.
**We do not sell your data. We do not share your data for advertising purposes.**
5. Data security
We implement administrative, technical, and physical safeguards to protect your information, including:
Encrypted data transmission (HTTPS/TLS)
Encrypted data storage where applicable
Access controls and authentication safeguards
Regular security reviews and testing
No system is 100% secure, but we take your privacy seriously and work continuously to protect your information.
We implement administrative, technical, and physical safeguards to protect your information, including:
Encrypted data transmission (HTTPS/TLS)
Encrypted data storage where applicable
Access controls and authentication safeguards
Regular security reviews and testing
No system is 100% secure, but we take your privacy seriously and work continuously to protect your information.
6. Data retention
We may update this policy to reflect changes in our services or the law. We will notify you of significant changes.
We may update this policy to reflect changes in our services or the law. We will notify you of significant changes.
7. Your rights
Depending on your location, you may have the right to:
Access the data we hold about your
Correct inaccuracies
Request deletion of your information
Export your data (data portability)
Withdraw consent
Object to or restrict certain processing activities
File a complaint with a supervisory authority
You may request these rights by contacting privacy@emeraldinnov.com.
Depending on your location, you may have the right to:
Access the data we hold about your
Correct inaccuracies
Request deletion of your information
Export your data (data portability)
Withdraw consent
Object to or restrict certain processing activities
File a complaint with a supervisory authority
You may request these rights by contacting privacy@emeraldinnov.com.
8. Children’s privacy
Raeva is not intended for individuals under 16.
We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
Raeva is not intended for individuals under 16.
We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you within the App or via email.
The “Last Updated” date at the top indicates the most recent version.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you within the App or via email.
The “Last Updated” date at the top indicates the most recent version.
10. Contact us
If you have questions or concerns, please email us at privacy@emeraldinnov.com.
If you have questions or concerns, please email us at privacy@emeraldinnov.com.